Introduction to this course: 

This course covers chapter 5 of ISO 19011:2018. Explore comprehensive direction on establishing, implementing, monitoring, reviewing, and improving an effective management system audit program in line with ISO 19011 principles. 

Who should attend: 

This course is designed for professionals involved in planning, conducting, managing, or improving audits of management systems, whether for internal, supplier, or certification purposes. 

Learning Outcomes: 

By the end of this lesson, you will be able to:

• Explain the purpose and importance of managing an effective audit program according to ISO 19011:2018.

• Establish clear, measurable objectives for an audit program that align with the organization's needs and management system requirements.

• Identify and evaluate the risks and opportunities associated with the audit program, and develop strategies to address them.

• Assess the performance of an audit program, including the roles, responsibilities, resources, and monitoring processes, and identify areas for improvement.

• Develop a comprehensive audit program plan that covers the establishment, implementation, and continual improvement of the program.

What will I gain: 

Participants will gain comprehensive knowledge and skills to manage an audit program effectively, ensuring compliance with ISO standards and contributing to continuous improvement in your organization.

Prerequisites: 

Participants should have a basic understanding of quality management systems and understanding of basic auditing concepts. Having a background in auditing or quality management can be helpful. 

Additional information: 

Course duration: 01:03:30

Course code/version (effective date): L-62_B/v1.0 (27/12/2023)